Before your customers can pay online, you’ll need to activate payments. Durable uses Stripe to securely process online payments.
Once enabled, every invoice you send will automatically include a secure payment link, allowing your customers to pay instantly using supported payment methods in your country.
Prefer a walkthrough? This video shows how to Enable payments on your Durable business:
1. Navigate to Payment Settings
Go to Money in your Durable dashboard
Select Payments
Click Enable payments
2. Complete the Onboarding Form
Stripe requires certain business and personal details to verify your account and comply with financial regulations.
You may be asked to provide:
Business details such as business name, industry, and website
Personal details including legal name, address, and date of birth
Bank account information for payouts
Proof of identity depending on your country
This process follows Stripe’s standard onboarding requirements.
3. Submit and Activate Payments
Once your information is verified:
Your account will show Payments Enabled
New invoices will automatically include a Pay Online link
Customers can pay using supported methods in your region
If Stripe requires additional information later, you may be prompted to upload documents or confirm details.
After Payments Are Enabled
Once active:
Customers can pay invoices online
Payments are deposited into your connected financial account
Durable marks invoices as Paid automatically when payment is confirmed
You can manage refunds and payouts in Money > Payments. See Track payments, refunds, and payouts and Respond to a payment dispute.
Enabling payments helps you get paid faster while providing a seamless experience for your customers.
If you need help setting up payments or completing Stripe verification, you can always connect with our team for further assistance.
What's next
Once payments are enabled, learn how to Create and Send Invoices to Customers.
Need to handle a payment issue? See how to Managing Booking Payments and Refunds.
US businesses can also hold funds, issue cards, and pay bills. See Get started with Durable Money.