If you need a hand, you can contact Durable support in a few ways. Start with in-app chat, or email, book a session, or look through support articles.
​

In-app chat is the best place to start. When you're logged in, the team knows which features your current business has access to, and can show you help and guides for that business.
​

Open the Durable dashboard, click Help in the lower left, then Live chat. You can also open Help directly here. From that window, choose Live chat.
​

We'll reply in the app and send a notification when there's a response.
​

Email is a good way to write out a support question when you don't need a live chat.
​

Open the Durable dashboard, click Help in the lower left, then Email. You can also write to [email protected].
​

We'll reply to your email. Add [email protected] to your whitelist so the message reaches your inbox.
​

Some plans include time to talk with the team. If yours does, you can book a session and go through it together.
​

Open the Durable dashboard, click Help in the lower left, then Book a session. You'll see this when your plan includes it.
​

You can also look through the Help Center on your own. These support articles cover every version of Durable, so you may find steps for a feature that isn't on your plan. If an article doesn't match what you see in the app, contact support in the app and we'll pick it up from your account.
​

To open the Help Center from the dashboard, click Help in the lower left, then Help Center.