The Account page shows the details you gave during setup. Keep them up to date, especially owners' home addresses, because we're legally required to have current information. Only the account owner can view and change these details.
View your account details
Click Money in the left sidebar, then Account. You'll see:
Business type: whether you're a company or individual, your business structure, and your location
Business details: your legal name, website, public business name, address, and other information you provided, such as your EIN and industry
Public details: what your customers see, including your public business name, support address, support phone, and statement descriptor
Add or update owners
Under Management and ownership:
To add someone who owns 25% or more of the business, click Add an owner.
To change who represents the business, click Change next to Change account representative. The representative must have significant control over and management of the business.
To update someone's details, click Edit next to their name. You can change their legal name, email, date of birth, home address, SSN or ITIN, and ID verification.
To remove someone, click Edit, then Remove person.
Click Show 1 more person if not everyone is listed.
Change your payout account
Under Payout details, click Edit to change the bank account your payouts are sent to. You can also do this from Money > Payments > Payouts.
Update your verification email and phone
Under Authentication, click Edit next to Email or Phone number. These are used to verify you when you change sensitive details.
Download your documents
Click the Documents tab to see documents Stripe provides about your account. Click a document to download it.
What's next
About Durable Money
Durable Money is powered by Stripe. Durable is not a bank or a money transmitter. Durable partners with Stripe Payments Company for money transmission services and account services with funds held at Fifth Third Bank N.A., Member FDIC. Durable Visa® Commercial Cards are powered by Stripe and issued by Celtic Bank. Stripe Issuing balances are provided in the US by Stripe Payments Company, licensed money transmitter, with funds held at Stripe's bank partners, Members FDIC.