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When and How to Use a Team Section to Build Trust and Credibility

Use a Team section to introduce the people behind your business and build trust with visitors. This section helps customers understand who they are working with and what makes your team qualified, approachable, and reliable.

Leodith T. avatar
Written by Leodith T.
Updated today

Team sections are especially effective for:

  • Highlighting founders, owners, or leadership teams

  • Introducing staff members who work directly with customers

  • Sharing roles, responsibilities, or areas of expertise

  • Humanizing your brand and creating personal connection

They work best when placed:

  • On an About page to tell your business story

  • Below a hero or banner section to reinforce credibility

  • Before a call to action to help visitors feel confident reaching out

Add the Team Section

  1. Click Add Section on your page.

  2. Select Team from the section list.

  3. Click the Team section to add it to your page.

Durable will automatically add example team members that you can edit or replace.

Use the Team Section Toolbar

When you click on the Team section, a toolbar appears above it.

From the toolbar, you can:

  • Open Design to change the layout and appearance

  • Click Edit team to manage team members

  • Move the section up or down the page

  • Delete the section if it is no longer needed

Customize the Team Section Design

Click Design in the toolbar to adjust how your Team section looks.

Layout

Click Design to open the Layout tab.

Under the Layout tab, you can:

  • Browse available Team layouts

  • Preview different layout styles

  • Select how team members are displayed

Once you find a layout you like, click Done to apply it.

Customize

Under the Customize tab, you can control:

  • Whether team member photos are shown

  • How content is visually presented

These options help you create a more visual or more text-focused team section.

Edit Team Members

Click Edit team in the toolbar to manage individual team members.

From the Team list, you can:

  • Add new team members

  • Reorder team members using the drag handle

  • Click Edit to update an existing team member

  • Remove team members you no longer want to display

Edit an Individual Team Member

When editing a team member, you can update:

  • Profile photo

  • Name

  • Role or title

  • Short description or bio

  • Social links such as Instagram or Facebook

Click Done to save your changes. Updates appear immediately on your site.

Best Practices

  • Use friendly, professional photos when possible

  • Keep role titles clear and easy to understand

  • Write short, approachable descriptions

  • Highlight what each person contributes to the customer experience

  • Keep information accurate and up to date

If you need help setting up your Team section or choosing the best layout for your site, you can always connect with our team for further assistance. We are happy to help.

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