Money
Learn how to get paid, manage invoices and use Durable Money’s agent to understand your business money. For eligible US businesses, explore financial accounts, bill payments and team cards, subject to verification and approval. Payments are available in the US, Canada, the UK and Australia.
- Get Started with Durable MoneyLearn what Durable Money includes, who can use it, and how it's provided.
- Submit a Complaint About Durable MoneyHow to tell us you're unhappy with Durable Money, and what happens next.
- Durable Money FAQAnswers to common questions about Durable Money, including availability, access, and FDIC pass-through insurance.
Invoices
Create, send, and manage client invoices with Durable.
- Create and Send Invoices to CustomersCreate an invoice in Durable and email it to your customer.
- Set up automatic payment remindersChoose how often Durable emails customers about unpaid invoices.
- Manage an invoice after you send itCopy a payment link, resend an invoice, mark it paid, or review the emails that went out.
- Delete an InvoiceQuickly remove an invoice you no longer need in your Durable dashboard.
Payments
Payments in Durable allow you to accept online payments, manage refunds and disputes, track payouts, and understand processing fees. This collection explains how to enable payments, receive payouts, stay compliant with Stripe requirements, and manage transactions confidently.
- How to Enable Payments in DurableEnable online payments via Stripe to let customers pay invoices instantly.
- Where Durable Payments Are AvailableSee which countries currently support Durable Payments.
- Payment Methods and Processing FeesUnderstand which payment methods you can accept and how Stripe processing fees work in your country.
- Manage Payments, Refunds, and DisputesReview customer payments, issue full or partial refunds, and respond to disputes in Durable.
- Understand Payouts and TransfersTrack when customer payment funds are scheduled, sent, or deposited into your bank account.
- Prohibited and Restricted BusinessesLearn how Stripe’s prohibited and restricted business policies affect Durable Payments eligibility.
- Track Payments, Refunds, and PayoutsSee the payments your customers make, issue refunds, and choose when payouts are sent to your bank.
- Respond to a Payment DisputeWhat happens when a customer disputes a payment, and how to respond so you have the best chance of winning.
Financial accounts
Set up and manage financial accounts, transfer funds, pay bills, and issue team cards for eligible US businesses. Durable Money is powered by Stripe. Durable is not a bank or a money transmitter.
- Manage Your Financial AccountsView balances and transactions, create accounts, add funds, transfer between accounts, and send money.
- Issue and Manage CardsCreate virtual and physical cards for your team, set spend controls, and replace or cancel cards.
- Set Up Your Financial AccountsVerify your business with Stripe so you can hold funds, issue cards, and pay bills in Durable.
- Pay Bills and Manage RecipientsAdd and pay bills from your financial account, and save the people and businesses you pay.
- Manage Your Money Account DetailsReview and update your business details, owners, payout account, and documents for Durable Money.